Frete e Devoluções

Política de Envio

You agree to ensure payment for any items You may purchase from Us, and You acknowledge and affirm that prices are subject to change. When purchasing a physical good, You agree to provide Us with a valid email and shipping address, as well as valid billing information. We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information that You provide to us. If We do so after payment has been processed, We will issue a refund to You in the amount of the purchase price. We also may request additional information from You prior to confirming a sale, and We reserve the right to place any additional restrictions on the sale of any of Our products. You agree to ensure payment for any items You may purchase from Us, and You acknowledge and affirm that prices are subject to change. For the sale of physical products, We may preauthorize Your credit or debit card at the time You place the order, or We may simply charge Your card upon shipment. You agree to monitor Your method of payment. Shipment costs and dates are subject to change from the costs and dates that You are quoted due to unforeseen circumstances. For any questions, concerns, or disputes, You agree to contact Us in a timely manner at the following: afrockbytf@gmail.com.

Política de devolução e troca

For any questions or comments regarding this Return/ Refund Policy, the Operator may be reached at the following contact points:

 

Email: afrockbytf@gmail.com (Attn: "Customer Service" in the subject line)
Phone: 213-761-8574

 

Customers may request a refund on goods sold within 30 days of receipt.

To be eligible for a return the following conditions must be met:

Customers must return the item in its original packaging.

The item must not be used.

The item must not be damaged.

The item must be returned with its original receipt.

 

If the above conditions are not met, Operator reserves the right to reject return and refund.

 

In case of approved return, Operator will pay shipping by providing a shipping label or refunding the additional cost of the shipping to Customer.

Refunds on sale items are permissible and subject to the same conditions as refunds on regularly-priced items.

Customers may request an exchange in lieu of a refund. Exchange requests will be processed and accepted or denied.

Customers must contact Operator prior to the start of the refund and return process. Customers will be provided with a return number before they may begin the return.

Contact Operator at the below contact points for a return address

 

Email: afrockbytf@gmail.com (Attn: "Customer Service" in the subject line)
Phone: 213-761-8574